Privacy Policy

Last updated: January 2025

Theomax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform and services.

Information We Collect

Personal Information

  • Account information (name, email address, username)
  • Profile information and preferences
  • Communication data when you contact our support team
  • Payment information (processed securely through third-party providers)

Usage Data

  • AI model interactions and queries
  • Platform usage patterns and preferences
  • Performance metrics and GPTscore evaluations
  • Feature usage and engagement data

Technical Information

  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies
  • Log files and system performance data

How We Use Your Information

Service Provision

  • • Provide and maintain our AI platform
  • • Process transactions and manage subscriptions
  • • Deliver personalized AI experiences
  • • Generate GPTscore evaluations

Platform Improvement

  • • Analyze usage patterns and performance
  • • Develop new features and capabilities
  • • Optimize AI model performance
  • • Enhance user experience

Communication

  • • Send service updates and notifications
  • • Provide customer support
  • • Share platform announcements
  • • Respond to inquiries and feedback

Security & Compliance

  • • Protect against fraud and abuse
  • • Ensure platform security
  • • Comply with legal obligations
  • • Maintain service quality

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement comprehensive security measures to protect your information:

Encryption

  • • End-to-end encryption for data transmission
  • • AES-256 encryption for stored data
  • • Secure API communications
  • • Encrypted database storage

Access Controls

  • • Multi-factor authentication
  • • Role-based access controls
  • • Regular security audits
  • • Secure development practices

Your Rights and Choices

Access and Control

  • • Access your personal information
  • • Update or correct your data
  • • Request deletion of your account
  • • Export your data

Communication Preferences

  • • Opt out of marketing communications
  • • Manage notification settings
  • • Control email preferences
  • • Update privacy settings

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for platform functionality and security

Analytics Cookies

Help us understand platform usage and improve services

Preference Cookies

Remember your settings and preferences

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@theomax.ai

Address: Theomax, Inc.

Support: Contact Support