Contact Us
Have questions about our AI platform and services? Our team is here to help you succeed with AI-powered solutions.
Get In Touch
Whether you're new to AI or an experienced user seeking advanced AI tools, we're here to support you every step of the way.
Email Support
support@theomax.ai
We typically respond within 24 hours
Live Chat
Available 24/7
Get instant help from our support team
Business Inquiries
partnerships@theomax.ai
For enterprise partnerships and collaborations
Corporate Office
5820 Oberlin Dr Ste 108
SAN DIEGO CA 92121-3743
United States
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
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Frequently Asked Questions
How do I get started with your AI platform?
Getting started is easy! Simply sign up for a free account, explore our AI models and agents, and begin interacting with our AI-powered tools immediately. We offer comprehensive tutorials and 24/7 support to help you make the most of our platform.
What makes your AI platform different?
Our AI platform offers multi-model access to the latest AI technologies, custom AI agents for specialized tasks, and a unique rewards system (HAIA Points) for quality interactions. We focus on community-driven AI exchange and provide advanced analytics through our GPTscore system to help you optimize your AI interactions.
Is my data safe on your platform?
Absolutely. We implement enterprise-grade security measures including multi-factor authentication, data encryption, and comprehensive privacy protection. Your data is protected by the same security standards used by major technology companies, and we're fully compliant with data protection regulations.
Do you offer customer support?
Yes! We provide 24/7 customer support through live chat, email, and our Discord community. Our dedicated support team is always ready to help you with any questions about our AI models, agents, or platform features.
What AI models do you support?
We provide access to all major AI models including GPT-4o, Claude, Gemini, Grok, and our proprietary TheoMax, TheoMini, and TheoNano models. You can seamlessly switch between models to find the best one for your specific needs and tasks.
How do HAIA Points work?
HAIA Points (Human-AI Interaction Awards) are rewards you earn for quality AI interactions and contributions. You can earn points through meaningful conversations, helpful content creation, and community participation. These points provide recognition and unlock additional platform features.